Privacy Policy

This Privacy Policy describes how punjabicharm.com (the “Site”, “we”) collects, uses, and discloses your personal information when you visit the Site or subscribe to our emails. Our mobile app is governed by the privacy policy linked on its store listings.

What we collect

Device information. When you visit the Site we collect limited technical information (browser type, pages viewed, referring page) to understand how the Site is used and to improve it. Our analytics are privacy-focused and aggregate; where cookies or pixels are used for advertising measurement (see below), they are disclosed here.

Email subscription information. When you request a free guide or join our email list, we collect your email address (and name, if provided), your consent, and the date and source of your signup. This information is processed and stored by our email service provider, Kit (ConvertKit). We do not operate our own subscriber database.

Advertising measurement. Some pages use the Meta Pixel to measure the effectiveness of our social content and to show relevant content to visitors on Meta platforms. You can learn about and control Meta's use of your data at facebook.com/settings.

How we use your information

We use this information to operate and improve the Site, deliver the free guides you request, send you emails about learning Punjabi and PunjabiCharm products (only with your consent), and measure the performance of our content.

Consent and your rights (GDPR, UK GDPR, CASL)

We only send marketing email with your express consent, collected via an unticked checkbox at signup and confirmed by double opt-in. A record of your consent is kept by our email provider. Every email includes a working unsubscribe link, and unsubscribe requests take effect promptly.

If you are in the European Economic Area or the UK, you have the right to access, correct, port, or erase the personal information we hold about you, and to object to certain processing. Canadian residents have comparable rights under PIPEDA, and our email practices are designed to comply with CASL. To exercise any of these rights, contact us at the address below.

Sharing

We share personal information only with service providers who help us run the Site:

• Kit (ConvertKit) — email list management and delivery. See kit.com/privacy.
• Cloudflare — website hosting and content delivery. See cloudflare.com/privacypolicy.
• Meta — advertising measurement via the Meta Pixel, as described above.

We may also disclose information to comply with applicable laws, respond to lawful requests, or protect our rights.

Data retention

Subscriber information is retained until you unsubscribe or ask us to delete it. Aggregate analytics contain no directly identifying information.

Children

The Site is intended for adults. We do not knowingly collect personal information from children. Parents manage any child's use of our app under their own accounts.

Changes

We may update this policy from time to time to reflect changes to our practices or for legal and regulatory reasons. The date above shows the latest revision.

Contact

Questions or requests: [email protected].